Shipping
Domestic Shipping:
We offer to ship anywhere in India.
We take utmost care in the shipping of your products. But to make all procedures smooth and easy, please allow us 1-3 working days for your order to be dispatched. Normally orders placed before 12 pm on a business day aim to ship the same day, providing card security checks are complete, the payment received, and stock availability is confirmed. Orders placed after 12 pm will be shipped the very next business day. Orders Received on Sunday or during Holidays are dispatched the following Monday or the next working day. During busy times, such as holiday periods, there could be a long processing time and shipping delays, so please bear with us.
Since we do not use Speed Post services, the orders cannot be shipped to PO boxes or military addresses until there is a particular courier service that can reach there. Rural domestic addresses require one or more additional days to deliver.
Bling my Closet uses all leading courier companies to ship your products. Generally, the time taken to deliver any product anywhere in India is estimated as 48 hrs to 72 hrs ( it may differ during difficult times). However, if the product is bulky, the parcel will be shipped by surface (by road), taking 7 -10 days to reach until requested by the customer for urgent delivery or by air. But if there is any unseen or unexpected problem then the parcel either shipped by air or by surface might be delayed. Unexpected problems could be anything like :
# Unable to reach the customer.
# Customer's phone number not working/ not reachable.
# Any strike in the city or a courier company.
# Any natural calamities like earthquake, flood, drought, etc.
# Any raid by any government department.
# Any mishappening during transit.
For shipments delivered outside DELHI, the customer’s state may charge an OCTORI Duty on top of the item's price. These charges are beyond our control and can’t be reimbursed in any case, so kindly do not ask for the same.
Domestic customers are responsible for any OCTORI Duty charged by your state government. We cannot predict which shipments will be assessed these fees or the amount of the fee that may be charged. And Bling My Closet is not responsible for the same or any adjustment. In case of refusal to accept the parcel with OCTROI Duty, the customer will have to bear the shipping charges and other expenses.
Tracking:
After any parcel is dispatched, you will get an email containing the details related to your parcel. In case you have any questions, please email us at info@blingmycloset.com
Cancellation of Order:
If we receive a cancellation e-mail and until that time the order has already been "processed" by us, the order cannot be canceled. Bling My Closet has the complete right to decide whether an order should be canceled or not. Also, the customer agrees not to dispute the decision made by Bling My Closet and accepts Bling My Closet's decision regarding the cancellation.
Request for cancellations of orders once placed on www.blingmycloset.com shall not be entertained. If we have to accept any cancellation, there would be a charge of 15% of the total amount (excluding shipping amount) of the order as restocking fees. However, after placing an order, the customer can only cancel the order if the order state is showing as "pending" under Order History (except in case of weekends, holidays, or any unforeseen condition). Cancellations have to be made within (maximum) 2 Hours of placing an order. For canceling your order, you will have to get in touch with our Customer Support Team by sending an email giving your Order Number.
If the order is shipped and still needs to be canceled, it will have restocking and handling fees of 25% of the total order value and the shipping charges.